Scope
This notice covers the public VIARA website. Assessment portals, application forms, payment services and participant records may provide additional notices at the point where information is collected.
Information we may receive
When you browse the public website, technical information such as device, browser, approximate location, request time and page interaction may be processed for security and service operation. If you contact Support, we may receive the identity, contact details and message information you choose to provide.
Why information is used
Information may be used to operate and protect the website, respond to enquiries, provide authorised assessment access, maintain records, improve clarity and reliability, and meet legitimate legal or governance obligations.
Service providers and transfers
VIARA uses managed technology and service providers to host pages, operate support and deliver assessment portals. Information is shared only as reasonably necessary for those functions, subject to the provider arrangements and safeguards applicable to the service.
Retention and security
Information is retained only for as long as reasonably required for the purpose for which it was collected, assessment governance, dispute handling or applicable obligations. We use proportionate organisational and technical measures, but no online service can promise absolute security.
Your choices
You may ask questions about information associated with you, request correction where appropriate, or raise a privacy concern through VIARA Support. A request may require identity verification and may be limited where retention is necessary for lawful, contractual or assessment-integrity reasons.
Contact
Privacy questions may be submitted through the VIARA Support portal. Please avoid including unnecessary sensitive information in an initial enquiry.
This page is an operational policy statement for the VIARA website. It should be reviewed whenever the service, assessment process, data handling, or applicable legal requirements change.